Everything people ask us

We run fixed delivery routes across Port Harcourt every Monday, Wednesday and Friday. Book a pickup on this website before 9 PM the night before a run day. On the day, we collect your package between 10 AM and 2 PM and deliver it the same day, before 5 PM, with WhatsApp updates at every step.

Fixed run days are how we stay reliable and affordable. Instead of promising "soon" and arriving late, we plan one efficient route and every package on it arrives the same day, on schedule, every time. If demand keeps growing, we'll add more days.

No. Pickups are scheduled, not on-demand. That's deliberate: scheduled routes are what let us charge one flat rate and actually show up when we said we would. Need something urgent outside a run day? Message us on WhatsAppand we'll tell you honestly whether we can help.

Your booking simply goes to the next run day: Monday, Wednesday or Friday, whichever comes first. The cutoff exists so we can plan the route the night before and give every stop an on-time delivery.

Each run day has a limited number of slots so one driver can genuinely deliver everything the same day. When a day is full, pick the next one, or book early: slots open as soon as the previous run closes.

Message us on WhatsAppwith your tracking code before your pickup day and we'll cancel or move it. No charge before pickup.

One flat rate: ₦2,999for any pickup and any drop within Port Harcourt. Medium packages (shoe box / small carton) add ₦500 and large ones (full carton or multiple parcels) add ₦1,000. You see the exact total before you confirm, and that's exactly what you pay. No hidden fees.

Outskirt areas like Choba, Igwuruta and Eleme are the flat rate plus ₦500 per kilometre beyond city limits. We confirm the exact balance with you on WhatsApp before pickup, never a surprise afterwards.

After any delivery you get a personal referral code (shown on your confirmation and tracking pages). Share it: a friend gets 50% off the ₦2,999 base on their first delivery, and once that delivery is completed, you earn 50% off your next onetoo. Rewards only apply to real, completed deliveries, so codes can't be gamed.

Yes. Businesses sending 10+ packages a week (vendors, boutiques, pharmacies, bakers, supermarkets, offices) get 15% off with a weekly invoice. Message us on WhatsApp to set it up.

Three ways: pay now online (card, transfer or USSD via Paystack), pay on pickup (cash to the driver when we collect), or pay on delivery (the receiver pays cash when we deliver).

Yes. Choose Pay on delivery when booking and the receiver pays the delivery fee in cash at the door. Perfect for vendors whose customers cover delivery.

Every booking gets a unique tracking code like SWP-0042-7F3KQ2. Enter it on the tracking page to see live status: Booked → Picked up → Delivered. We also message you on WhatsApp at pickup and delivery.

Parcels and packages, documents, gifts, e-commerce orders, baked goods, bulk orders and more: anything from "fits in a handbag" up to a full carton. Sending something fragile, unusual or oversized? Ask us on WhatsAppfirst and we'll quote before pickup. We don't carry anything illegal or hazardous.

One dedicated driver handles your package from your hands to the receiver's. No depots, no handovers, no third-party riders. Delivery is confirmed with the recipient's name, and you can reach the driver directly on WhatsApp the whole day.

We call and WhatsApp the receiver before arriving. If they're unreachable, we'll contact you to agree on the next step, usually a re-delivery on the next run day. We never leave packages unattended.

All of Port Harcourt: GRA, D-Line, Old GRA and Town, Borokiri, Diobu, Trans-Amadi, Abuloma, Woji, Rumuomasi, Rumuola, Rumuigbo, Rumuokoro, Ada George, Rukpokwu and everywhere in between. We also run outskirt routes to Choba, Igwuruta, Eleme, Onne and Oyigbo at the flat rate plus ₦500 per kilometre.

WhatsApp is fastest: chat with us here. You can also email hello@swupexpress.com or find us on Instagram @swupexpress.